+94775896668info@goldenbrewresort.lkAngunukolapelessa, Sri Lanka
Frequently Asked Questions
Everything you need to know about your stay
Booking
How do I make a booking?+
You can book directly through our website using the booking form, or contact our team via phone/email. We also accept reservations through Booking.com and Airbnb.
What is your cancellation policy?+
Free cancellation up to 7 days before arrival. Cancellations within 7 days will be charged 50% of the booking amount. No-show bookings will be charged in full.
Can I modify my booking?+
Yes, you can modify your booking up to 7 days before arrival. Changes are subject to availability and may incur additional charges if upgrading.
Rooms & Amenities
What amenities are included in the rooms?+
All rooms include free high-speed WiFi, air conditioning, flat-screen TV, premium toiletries, coffee/tea maker, and 24/7 room service.
Do you have wheelchair accessible rooms?+
Yes, we have wheelchair accessible rooms with grab bars and accessible bathrooms. Please inform us during booking.
Are pets allowed?+
We welcome well-behaved pets with prior notice. A pet fee of $25 per night applies.
Check-in & Check-out
What are the check-in and check-out times?+
Standard check-in is at 2:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available upon request.
Can I store my luggage after check-out?+
Yes, we offer complimentary luggage storage for up to 24 hours after check-out.
Payment
What payment methods do you accept?+
We accept all major credit/debit cards, bank transfers, and cash payments at the resort. Online payments are processed securely through PayHere and Stripe.
Is my payment information secure?+
Yes, all payments are processed through secure, PCI-compliant payment gateways. We never store your card details on our servers.